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Local interbase internal error; near query shellmgr error

Question: Local InterBase: "Internal Error; Near: query shellmgr" error: What is the cause and how do I fix this error? Answer: This is actually a problem with some Dell machines. The problem is associated with Dell Pentium Pro machines with NT 4.0 pre-installed. There is a setting in the registry that is modified so that Dell can load up an explorer extension. Workaround: Run Regedit Modify the key: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\Shell Originally this will say: Explorer.exe userhook. Modify the key to say: Explorer.exe Reboot the machine This is documented on InstallShield's website and it is not a problem in the IB install.